Give your next day out a little lead time. Here is how delivery works.
Where we deliver
We deliver to street addresses in the contiguous United States: the 48 connected states. Addresses in Alaska, Hawaii, U.S. territories, and military APO/FPO/DPO destinations fall outside our delivery area. Please use a street address rather than a P.O. box.
Two parts to the delivery window
- Processing: 1–3 business days to prepare your order. Business days are Monday–Friday, excluding holidays.
- Transit: 3–7 days after dispatch.
These are separate windows. Busy carrier periods, severe weather or an address correction can affect arrival. We will contact you if we learn of a material delay. If an order cannot ship within the promised window, we will ask whether you prefer to wait or cancel for a refund.
The shipping charge
Standard shipping is free when your merchandise subtotal reaches $59 after discounts and before tax. Below that threshold, the standard shipping charge is $6.99 per order. The available rate appears at checkout after you enter an eligible address.
Tracking and delivery questions
A dispatch email provides tracking when available. Carrier scans can take a little time to update. If a delivery appears missing, check the delivery area and address details, then contact us with your order number so we can help investigate.
Address changes and cancellations
Contact us as soon as you notice a change is needed. We can update or cancel an order while it is still possible to do so before dispatch. Once it has shipped, the return policy is the next route.
Need a hand?
John Oney Outfitters LLC
4746 Kanakanak Rd
Dillingham, AK 99576
[email protected]
818-447-5312
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time